Seabreeze Hotels is a fictional company created for a software demonstration. All names, prices and policies below are invented.
Seabreeze Hotels operates three properties: Seabreeze Harbor View and Seabreeze Old Town in the city of Port Calloway, and Seabreeze Dune Retreat on Sandhaven Island.
Reservations and Payment
Which currency are prices shown in?
All prices are in US dollars and include local taxes unless a rate says otherwise.
Which payment methods do you accept?
Harbor View and Old Town accept all major credit and debit cards and cash. Dune Retreat is cashless and accepts cards only.
Is a deposit taken at check-in?
Yes. A refundable hold of 100 dollars per stay is placed on your card at check-in at every property. The hold is released within 3 business days after check-out.
Can I get an invoice for my company?
Yes. Ask reception before check-out, or write to billing@seabreeze.example within 30 days of your stay.
Families
Do children stay free?
Children under 12 stay free when they use the existing beds in the room. Extra beds cost 35 dollars per night at Harbor View and Dune Retreat. Old Town rooms are too small for extra beds, so a family of four needs two connecting rooms.
Do you provide baby cots?
Yes. Cots are free at all three properties and must be requested at least 24 hours before arrival.
House Rules
Is smoking allowed?
All rooms and villas are non-smoking. A cleaning fee of 250 dollars applies if smoking is detected indoors. Smoking is allowed only in the marked outdoor areas.
When are quiet hours?
Quiet hours run from 22:00 to 07:00 at all properties. At Dune Retreat, quiet hours begin at 21:00 on the villa terraces.
How long do you keep lost property?
Lost items are kept for 90 days. Shipping is charged at cost, plus a handling fee of 10 dollars.
Loyalty Programme
What is Seabreeze Circle?
Seabreeze Circle is our free loyalty programme. Members earn one point per dollar spent on rooms, and 1,000 points can be redeemed for a 25 dollar credit. Points expire after 24 months without a stay. Stays booked through third-party websites do not earn points.
Contact
Write to hello@seabreeze.example for general questions. Reservations can be reached at +1 555 0100, from 08:00 to 20:00 every day.